PURE SUPPORT

Our customers are always taken care of.

Customer Service Center

Calgon Carbon’s Customer Service Department is responsible for the rapid and accurate processing of our clients’ orders and ensuring appropriate products are delivered when required. Our highly skilled, helpful and knowledgeable customer service staff works diligently by responding to our customers’ concerns and maximizing value and support.

The Customer Service Department can be contacted to place an order, check on an order status or ask invoice-related questions at 866-225-4660 or by email at customerrelations@calgoncarbon-us.com.

Customer Satisfaction

To notify us of a concern regarding our products or services, call 800-4-CARBON or email customersatisfaction@calgoncarbon-us.com.