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Customer Service
The Engineered Solutions Customer Service group serves global
customers with order entry support, spare parts, equipment maintenance
programs, project quotations, field technical service and account
documentation. We provide 24/7 coverage and emergency
services.
License Fees
Calgon Carbon Corporation endeavors to develop innovations that expand
our product and process technology to the market place. It is our
policy to protect our innovations from misuse and therefore offer
modest license fees to permit technology sharing. We have an existing
and emerging portfolio of application and process patents that are
positively impacting society. For example, many water municipalities
and consulting engineers have discovered our technology for the
disinfection of drinking water from cryptosporidium and giardia by
continuous broadband UV light with either low or medium pressure
lamps. Adoption of this innovation is allowing cost effective
treatment of drinking water and significant cost avoidance from
utilizing other technologies such as ozone or membrane
filtration.
Spare Parts
We have a dedicated department and inventory fulfillment center for
spare parts that includes UV lamps, UV equipment components, ISEP/CSEP
systems and odor control components. Remanufacturing of ISEP/CSEP
valves also provided. Call today for a quotation or complete and
submit the form that we include on the Calgon Carbon
Engineered Solutions site. We will make every attempt to process
your request within 24 hours; special order item inquiries may require
more time.
Visit the Calgon Carbon Engineered
Solutions web site to learn more about our customer service.
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